Sonoma Health Products, Inc.

Credit Policy

We offer credit to:

• Customers who make purchases 1 times a month
• Long-standing customers who have been with us at least 6 month(s)

We verify creditworthiness by:

• Checking references

The maximum amount of credit we offer is:

• $5000

The credit limit may be reduced if the customer has:

• A poor credit rating
• An unreliable payment history with us
• One or more past due bills

We offer credit terms of:

• Deposit with balance due upon delivery
• Deposit with periodic progress payments
• Net 30 - net amount due in 30 days
• COD - cash on delivery

Late payment results in:

• Reduced credit limits
• Revocation of credit privileges

We handle cancellations and refunds as follows

• Jobs canceled early are billed proportional to work completed

Notes:

On all returned products we charge a restocking fee of 20%.