We guarantee all our products to be fully as described. When described as new, we ship no blemishes, seconds, or any inferior variations. When products are sold as refurbished, products will be in "like-new" condition.
We also guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through this form... Santa Rosa BLS Sign up
All of our products are shipped within 1-2 business days. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order.
We stand behind every product we sell. If you are not absolutely pleased with your purchase we will be happy to make an exchange or refund the purchase price as long as the box has not been opened. Open boxes require us to charge a 20% re-stocking fee. Simply return the item to us within 10 days of your purchase via insured UPS or FEDEX to...
Sonoma Health Products, Inc.
4773 Baytree Pl
Santa Rosa CA 95405
Defective products are handled in accordance with individual manufacturer's policy. When a manufacturer permits, defective products will be exchanged at full value; otherwise they are referred for warranty repair.
Returned products must be in like-new condition with original packaging and materials. A receipt or invoice must accompany all returns. For all open boxes the 20% re-stocking fee will be applied towards your refund.
Special order products are non-returnable.